Technical support

If you have any problems or suggestions while using the API, please let us know. Select the category that best fits your message:

Questions about license purchasing

Questions about using the API

Bug in the API or error in the documentation

Suggestions for improving the API

Questions about license purchasing

Read the frequently asked questions. If you didn't find the answer to your question, send it to us by email.

Questions about using the API

If your code doesn't work or you don't know how to solve your problem:

1. Review the frequently asked questions (the link leads to the API documentation section). Perhaps this section answers your question.

2. Look for an answer in the Yandex.Maps API community on Stack Overflow (the community is in Russian). Use these tags when searching:

If you didn't find your question on Stack Overflow, you can submit it there. Before you post a question, carefully read the article How to ask good questions.

Note

You can also search for an answer in Yandex.Maps API club. This club is read-only. All technical questions should be submitted on Stack Overflow.

Bug in the API or error in the documentation

If you find errors in the API, please let us know via the feedback form. If possible, provide the section of code where the error occurs. To do this, upload the code to JSFiddle and save it by clicking Save in the upper left corner. Add the resulting link to the description of the problem.

If you found an error in the documentation, tell us about it via the feedback form. For the message subject, select «Other». Attach a screenshot if possible.

Suggestions for improving the API

If you have suggestions for improving the API, you can submit them via the feedback form. You can also share your ideas with us in our social network groups in VK and Facebook. We look forward to receiving your feedback and suggestions.

Feedback form

Feedback