Calls

Attention.

Access tokens will not be accepted in URL parameters starting February 13, 2019. To continue working with the Yandex.Metrica API, set up authorization by passing the token in the HTTP header.

The outdated authorization method will be temporarily disabled on January 23, January 30, and February 6 for maintenance. Authorization using URL parameters will be unavailable on these dates.

Metrica Name Description Type Filter option Appearance date
ym:s:offlineCalls Number of calls

Works on multiple Conversions.

int present 2017-04-04
ym:s:offlineCallsMissed Number of missed calls

Works on multiple Conversions.

int present 2017-04-04
ym:s:offlineCallsMissedPercentage Percentage of missed calls

Works on multiple Conversions.

percents present 2017-04-04
ym:s:offlineCallsFirstTimeCaller Number of first-time callers

Works on multiple Conversions.

int present 2017-04-04
ym:s:offlineCallsFirstTimeCallerPercentage Percentage of first-time callers

Works on multiple Conversions.

percents present 2017-04-04
ym:s:offlineCallsUniq Number of calls from unique phone numbers

Works on multiple Conversions.

int present 2017-04-04
ym:s:offlineCallTalkDurationAvg Average time of call

Works on multiple Conversions.

second present 2017-04-04
ym:s:offlineCallHoldDurationTillAnswerAvg Average waiting time

Works on multiple Conversions.

second present 2017-04-04
ym:s:offlineCallHoldDurationTillMissAvg Average time on hold before hanging up

Works on multiple Conversions.

second present 2017-04-04
ym:s:offlineCallDurationAvg Average call duration

Works on multiple Conversions.

second present 2017-04-04
ym:s:offlineCallRevenueAvg Average call cost

Works on multiple Conversions.

currency present 2017-04-04
ym:s:offlineCallRevenue Total call cost

Works on multiple Conversions.

currency present 2017-04-04