Calls

Attention.

Access tokens will not be accepted in URL parameters starting February 13, 2019. To continue working with the Yandex.Metrica API, set up authorization by passing the token in the HTTP header.

The outdated authorization method will be temporarily disabled on January 23, January 30, and February 6 for maintenance. Authorization using URL parameters will be unavailable on these dates.

This category includes reports with call data that was previously transmitted to Yandex.Metrica using special requests.

Template Report Dimensions Metrics
offline_calls_sources Call sources ym:s:<attribution>TrafficSource, ym:s:<attribution>SourceEngine ym:s:offlineCalls, ym:s:offlineCallsUniq, ym:s:offlineCallsFirstTimeCallerPercentage
offline_calls_quality Call processing quality ym:s:datePeriod<group> ym:s:offlineCalls, ym:s:offlineCallsUniq, ym:s:offlineCallsMissed, ym:s:offlineCallsMissedPercentage, ym:s:offlineCallDurationAvg, ym:s:offlineCallHoldDurationTillMissAvg, ym:s:offlineCallHoldDurationTillAnswerAvg, ym:s:offlineCallTalkDurationAvg