Uploading information about calls


Access tokens will not be accepted in URL parameters starting February 13, 2019. To continue working with the Yandex.Metrica API, set up authorization by passing the token in the HTTP header.

The outdated authorization method will be temporarily disabled on January 23, January 30, and February 6 for maintenance. Authorization using URL parameters will be unavailable on these dates.

Uploads information about calls.

Transmit data as multipart/form-data in CSV format, with the first row containing the column headers.

Required columns:

  • UserId — Site user ID assigned by the site owner (only for client_id_type = USER_ID).
  • ClientId — Site user ID assigned by Yandex.Metrica (only for client_id_type = CLIENT_ID).
  • DateTime — Unix timestamp of the date and time of the conversion.

Optional columns:

  • StaticCall — Whether the call was from a static number (1 — static, 0 — dynamic).
  • Price — Goal price (use a dot as the decimal separator).
  • Currency — Currency in three-letter ISO 4217 format.
  • PhoneNumber — Phone number without spaces (including the country and area code). For example: +79451234567.
  • TalkDuration — Duration of the call, in seconds.
  • HoldDuration — How long the call was on hold, in seconds.
  • CallMissed — Whether the call was missed (1 — missed, 0 — answered).
  • Tag — Any tag. You can use it to mark the call quality, result of the call, and so on. For example: "client wasn't happy with price".
  • FirstTimeCaller — First time caller (1 — new caller, 0 — repeat caller).
  • URL — URL the call was tracked from (associated with a page event). For example, this could be a landing page for an ad campaign that shows the phone number (PhoneNumber).
  • CallTrackerURL — URL leading to the call tracker interface.
  1. Request syntax
  2. Request message body
  3. Response format

Request syntax

counterId — ID of the counter that you want to upload information about calls for.

 ? [client_id_type=<offline_conversion_uploading_client_id_type>]
 & [comment=<string>]
 & [new_goal_name=<string>]
Query parameters
client_id_typeType of user identifiers.

Allowed values:

  • CLIENT_ID — Site user ID assigned by Yandex.Metrica.
  • USER_ID — Site user ID assigned by site owner.
new_goal_nameThe name of a new target for calls if this target doesn't exist. If it exists, the parameter is ignored.

Request message body

POST https://api-metrica.yandex.net/management/v1/counter/{counterId}/offline_conversions/upload_calls
Content-Type: multipart/form-data; boundary=------------------------7zDUQOAIAE9hEWoV
Context-Length: 643

Content-Disposition: form-data; name="file"; filename="data.csv"
Content-Type: text/csv


Request example

POST https://api-metrica.yandex.net/management/v1/counter/{counterId}/offline_conversions/upload_calls?client_id_type=USER_ID

Response format

    "uploading" :  < uploading > 
Parameters Description
uploading Information about the upload of calls.