Reports on refunded payments

Note. 

To get reports on refunded transfers, contact the manager responsible for activating your store.

Once a day, Yandex.Checkout generates a report of refunded payments. The report is sent in the body of an email message to the address that you specified in your personal dashboard (Email for sending reports), and is signed with a Yandex.Money certificate (S/MIME signature).

The report contains all refunded payments on the specified date.

The email subject is generated from a template (numbering is continuous):

REFUNDS REGISTER OF <Store name>. NO. <number>

The email body is formed like this:

REFUNDS REGISTER OF <Store name>. NO. <number>
Payment date: <dd.mm.yyyy>
Transaction number; Refund amount; Payment currency; Time of crediting the refund to the payer's account; Payer's account number; Refund amount in the product's currency; Product's currency; Order number; Phone number; Payment type
<Payment details>

Refund amount: <total amount of refunds per day>
Number of refunds: <number of refunds>

From: <Store name>
(Under contract <number of the contract between your company and Yandex.Money>)

Fields of the report on refunded transfers

Field

Value

Transaction number

Unique Yandex.Checkout transaction number (string, maximum of 32 characters). The value of the invoiceId parameter from the notification of successful payment.

Refund amount

The amount refunded. The decimal separator is the dot, always two decimal characters after the decimal point. There is no thousands separator.

Payment currency

Three-letter currency code (RUB is the Russian ruble).

Time when refund was deposited to the payer's account

Time when refund was credited to the payer's wallet.

Date and time in Yandex.Checkout system in format dd.mm.yyyy hh:mm:ss.

Payer's account number

The number of the Yandex.Money Wallet that payment was made from.

Refund amount in the item currencyThe refunded amount in the currency of the product paid for using Yandex.Checkout. The decimal separator is the dot, always two decimal characters after the decimal point. There is no thousands separator.

Item currency

Currency of product paid for using Yandex.Checkout. Three-letter currency code (RUB is the Russian ruble).

Order numberOrder ID in the merchant's system. The value of the orderNumber parameter in the payment form.
Phone numberThe phone number that was used in the payment process.

Payment type

The method that was used for making the payment. Values match the paymentType parameter (see Payment method codes). Optional field.

Report example

Subject: REPORT ON REFUNDS FROM Merchant_Name. # 3355

REPORT ON REFUNDS FROM Merchant_Name # 3355
Date of payment: 15.03.2014
Transaction number; Refund amount; Payment currency; Time refund deposited to payer's account; Payer's account number; Refund amount in product currency; Product currency; Order number; Phone number; Payment type
549755819524; 10.00; RUB; 15.03.2014 17:46:58; 410038366898; 10.00; RUB; 4956; 79011234567; AC
549755819525; 15.00; RUB; 15.03.2014 17:47:32; 410038366878; 10.00; RUB; 4957; 79017654321; PC

Amount of refunds: 25.00 RUB
Number of refunds: 2


From: Merchant_Name
(Contract 111.1111.11)

See also

Refund of a successful payment

Description of the payment process

Processing HTTP notifications